NAPLETON'S NORTHWESTERN AUTOMOTIVE GROUP
5950 N. WESTERN AVE.
CHICAGO IL, 60659
773-334-3400
SALES PERSON MIKE JESIC
CELL 773-218-0059
THIS CARLOT SOLD ME A USED CAR IN 02/09 NEVER RECEIVED MY TITLE SO I VISITED THE SECRETARY OF STATE AND THEY INFORMED ME THAT THE PAPERWORK HAD NEVER BEEN SUBMITTED.
SO AT THAT POINT I CALLED THE CAR LOT AND REQUSTED TO SPEAK WITH MIKE JESSIC HE THAN GOT ON THE PHONE AND ASSURED ME HE WOULD EMAIL THE PEROSN THAT COULD DEAL WITH THIS ISSUE AND IT WOULD BE RESOLVED.
WE'LL NEEDLESS TO SAY THAT NEVER HAPPEN UPON ME CALLING BACK TO SPEAK WITH MIKE HE TOLD ME TO HOLD ON FOR A SECOND I DID JUST THAT ANOTHER SALES GUY PICKS UP THE PHONE AND ASKED FOR MY INFORMATION AND ASSURED ME ONCE AGAIN SOMEONE WOULD CONTACT ME BACK.
AFTER A COUPLE OF DAYS I CONTACTED THEM AGAIN AND WAS INFORMED THAT THE LADY WHO HANDLED THESE ISSUES WAS ON VACATION AND SHE WOULD RETURN NEXT WEEK CAME I CALLED AND WAS PUT ON HOLD AND NO ONE EVER RETURNED TO PHONE THIS HAS HAPPEN SEVERAL TIME ALONG WITH BEING HUNG UP ON
Friday, July 10, 2009
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